Thank you for shopping at http://www.barbarellaspa.com operated by BEAUTE BARBARELLA INC.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on returns, exchanges and refunds.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return, Exchanges and Refund Policy:
Your Order Cancellation Rights
You are entitled to cancel Your Order prior to your order being shipped without giving any reason for doing so.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by email: firstname.lastname@example.org
In the message write your name, address, order number and the Product(s) you would like to cancel. After We receive Your written request, We will respond with further instructions about cancelling the Product(s).
We will process any refund due to You as soon as possible. You will be refunded in full to Your original form of payment. If You received any promotional or other discount when You paid, any refund will only reflect the amount You actually paid.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
The following Goods cannot be returned:
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods to the following address: 3833 Rue St Jacques Montreal Quebec H4C 1H5
Please include your name, address, order number and the Product(s) you would like to return or exchange.
Upon receiving the returned Product(s) from You, We will process the exchange or any refund due to You as soon as possible. You will be refunded in full to Your original form of payment, including the cost of standard delivery; however, We will not refund Your cost of returning the Product(s) to Us. If You received any promotional or other discount when You paid, any refund will only reflect the amount You actually paid.
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Contact usIf you have any questions about our Returns and Refunds Policy, please contact us by email: email@example.com